Case file
Bank accounts
Complaint 6020910 Mufg Americas
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 26, 2022Complaint received
- Oct 18, 2022Sent to Mufg Americas (22 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Mufg Americas complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| May 16, 2023 | Bank accounts | Closing an accountCan't close your account | AZ | Fixed | Yes |
| Mar 4, 2023 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Feb 14, 2023 | Bank accounts | Closing an accountFunds not received from closed account | CA | Fixed | Yes |
| Dec 11, 2022 | Bank accounts | Closing an accountFees charged for closing account | CA | Money back | Yes |
| Nov 7, 2022 | Bank accounts | Closing an accountCan't close your account | CA | Fixed | Yes |
| Oct 6, 2022 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Sep 23, 2022 | Bank accounts | Closing an accountCompany closed your account | CA | Explained | Yes |
| Aug 11, 2022 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| Aug 6, 2022 | Bank accounts | Closing an accountFees charged for closing account | TX | Money back | Yes |
| Jun 2, 2022 | Bank accounts | Closing an accountFunds not received from closed account | CA | Fixed | Yes |
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