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Case file

Mortgages

Complaint 6074868 Flagstar Bank

Explained
Product
Mortgage · Conventional home mortgage
Detail
Billing dispute for services
From
VI XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 11, 2022Complaint received
  2. Oct 11, 2022Sent to Flagstar Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Flagstar Bank complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Dec 9, 2022Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Aug 9, 2022MortgagesCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedGAExplainedYes
Jul 10, 2022Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedNYExplainedYes
Jul 6, 2022MortgagesCredit monitoring or identity theft protection servicesProblem with product or service terms changingNCExplainedYes
Apr 7, 2021MortgagesCredit monitoring or identity theft protection servicesProblem with product or service terms changingMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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