Case file
Bank accounts
Complaint 6228629 Umpqua
Explained- Product
- Checking or savings account · CD (Certificate of Deposit)
- Detail
- Fees charged for closing account
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 21, 2022Complaint received
- Nov 21, 2022Sent to Umpqua
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Umpqua complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 22, 2022 | Bank accounts | Closing an accountCompany closed your account | OR | Explained | Yes |
| Nov 15, 2022 | Bank accounts | Closing an accountFees charged for closing account | ID | Explained | Yes |
| Oct 20, 2022 | Bank accounts | Closing an accountCan't close your account | WA | Explained | Yes |
| Jul 7, 2022 | Bank accounts | Closing an accountFees charged for closing account | CA | Explained | Yes |
| Jun 14, 2022 | Bank accounts | Closing an accountFunds not received from closed account | CA | Explained | Yes |
| May 12, 2022 | Bank accounts | Closing an accountCan't close your account | OR | Explained | Yes |
| Feb 24, 2022 | Bank accounts | Closing an accountCan't close your account | CA | Explained | Yes |
| Jan 20, 2022 | Bank accounts | Closing an accountCan't close your account | WA | Explained | Yes |
| Nov 12, 2021 | Bank accounts | Closing an accountCan't close your account | NY | Explained | Yes |
| Nov 9, 2021 | Bank accounts | Closing an accountCompany closed your account | OR | Explained | Yes |
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