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Debt collection

Complaint 6372651 Customers Bancorp

Explained
Product
Debt collection · Other debt
Detail
Debt was result of identity theft
From
Illinois 62025
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 28, 2022Complaint received
  2. Jan 18, 2023Sent to Customers Bancorp (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Sep 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Aug 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMNExplainedYes
Feb 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 6, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Sep 16, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Dec 27, 2023Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Jun 17, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedNCExplainedYes
Dec 6, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Feb 9, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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