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Money transfers & apps

Complaint 6376278 Northern Trust

Explained
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Ohio 45750
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 29, 2022Complaint received
  2. Jan 20, 2023Sent to Northern Trust (22 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Northern Trust complaints about incorrect exchange rate

ReceivedAboutIssueStateAnswerOn time
Oct 12, 2022Money transfers & appsIncorrect exchange rateOHExplainedYes

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