Case file
Auto loans & leases
Complaint 6402506 Synchrony
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 5, 2023Complaint received
- Jan 5, 2023Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 23, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NY | Explained | Yes |
| Aug 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Aug 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Explained | Yes |
| Aug 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | KS | Explained | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | IL | Explained | Yes |
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | UT | Explained | Yes |
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | UT | Fixed | Yes |
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | UT | Explained | Yes |
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