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Mortgages

Complaint 6427587 HSBC

Explained
Company
HSBC
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
New York 142XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 11, 2023Complaint received
  2. Jan 11, 2023Sent to HSBC
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More HSBC complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Mar 31, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAExplainedYes
Dec 2, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAExplainedYes
Oct 28, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsTXExplainedYes
Aug 27, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsILExplainedYes
Jul 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processLAExplainedYes
Aug 20, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Aug 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processFLExplainedYes
Jan 31, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application processNYExplainedYes
Dec 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsWAExplainedYes
Jul 5, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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