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Prepaid & gift cards

Complaint 6504403 Albert

Explained
Company
Albert
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Changes in terms from what was offered or advertised
From
New York 11226
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jan 31, 2023Complaint received
  2. Jan 31, 2023Sent to Albert
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Dec 13, 2023Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardCTExplainedYes
Aug 18, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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