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Prepaid & gift cards

Complaint 7992718 Albert

Explained
Company
Albert
Product
Prepaid card · General-purpose prepaid card
Detail
Confusing or misleading advertising about the card
From
Connecticut 066XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Dec 13, 2023Complaint received
  2. Dec 13, 2023Sent to Albert
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about advertising

ReceivedAboutIssueStateAnswerOn time
Jan 31, 2023Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedNYExplainedYes
Aug 18, 2022Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedMNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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