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Mortgages

Complaint 6531740 Home Point Financial

Explained
Product
Mortgage · Conventional home mortgage
From
South Carolina 29455
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 2, 2023Complaint received
  2. Feb 2, 2023Sent to Home Point Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Home Point Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
May 30, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanMDNo timely replyNo
Sep 22, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceNJExplainedNo
Sep 10, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceNCExplainedYes
Sep 3, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyTXExplainedYes
Sep 1, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanRIExplainedYes
Aug 22, 2023MortgagesTrouble during payment processFLExplainedYes
Aug 15, 2023MortgagesTrouble during payment processNJMoney backNo
Jul 25, 2023MortgagesTrouble during payment processNYExplainedYes
Jul 21, 2023MortgagesTrouble during payment processTXExplainedYes
Jul 14, 2023MortgagesTrouble during payment processALExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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