Case file
Payday & personal loans
Complaint 6573576 Universal Account Servicing
Explained- Product
- Payday loan, title loan, or personal loan · Personal line of credit
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint is the result of a misunderstanding
- Feb 16, 2023Complaint received
- Apr 4, 2023Sent to Universal Account Servicing (47 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Universal Account Servicing complaints about problem with additional add-on products or services
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 2, 2026 | Payday & personal loans | Problem with additional add-on products or services | NY | Explained | Yes |
| Aug 19, 2026 | Payday & personal loans | Problem with additional add-on products or services | FL | Explained | Yes |
| Aug 8, 2026 | Payday & personal loans | Problem with additional add-on products or services | TX | Explained | Yes |
| Jun 26, 2026 | Payday & personal loans | Problem with additional add-on products or services | IN | Explained | Yes |
| May 8, 2026 | Payday & personal loans | Problem with additional add-on products or services | FL | Explained | No |
| Feb 4, 2026 | Payday & personal loans | Problem with additional add-on products or services | IL | Explained | Yes |
| Dec 26, 2025 | Payday & personal loans | Problem with additional add-on products or services | OH | Explained | No |
| Nov 30, 2023 | Payday & personal loans | Problem with additional add-on products or services | CA | Explained | No |
| Feb 8, 2019 | Payday & personal loans | Problem with additional add-on products or services | IL | Money back | Yes |
| Apr 6, 2018 | Payday & personal loans | Problem with additional add-on products or services | PA | Fixed | Yes |
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