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Case file

Mortgages

Complaint 6602919 Assurance Financial Group

Explained
Product
Mortgage · FHA mortgage
From
Texas 77571
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Feb 22, 2023Complaint received
  2. Feb 22, 2023Sent to Assurance Financial Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Assurance Financial Group complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
May 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNMExplainedYes
Jan 12, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Nov 18, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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