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Credit cards

Complaint 6638225 Netspend

Explained
Company
Netspend
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Maryland 21223
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 2, 2023Complaint received
  2. Mar 2, 2023Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2025Credit cardsProblem when making paymentsProblem during payment processMAExplainedYes
Nov 17, 2021Credit cardsProblem when making paymentsProblem during payment processMTExplainedYes
Aug 8, 2021Payday & personal loansProblem when making paymentsKYExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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