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Case file

Prepaid & gift cards

Complaint 6834898 Albert

Explained
Company
Albert
Product
Credit card or prepaid card · General-purpose prepaid card
From
North Dakota 583XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Apr 14, 2023Complaint received
  2. Apr 14, 2023Sent to Albert
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Albert complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Oct 21, 2026Money transfers & appsUnexpected or other feesTNExplainedYes
Oct 20, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Aug 16, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Jul 15, 2026Money transfers & appsUnexpected or other feesFLExplainedYes
May 1, 2026Money transfers & appsUnexpected or other feesDEExplainedYes
Apr 23, 2026Money transfers & appsUnexpected or other feesCAExplainedYes
Apr 8, 2026Money transfers & appsUnexpected or other feesFLExplainedYes
Mar 20, 2026Money transfers & appsUnexpected or other feesNCExplainedYes
Mar 13, 2026Money transfers & appsUnexpected or other feesWIExplainedYes
Feb 4, 2026Money transfers & appsUnexpected or other feesMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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