Case file
- Product
- Money transfer, virtual currency, or money service · Debt settlement
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- May 12, 2023Complaint received
- May 12, 2023Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about unexpected or other fees
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 2, 2026 | Money transfers & apps | Unexpected or other fees | TX | Explained | Yes |
| Oct 28, 2025 | Prepaid & gift cards | Unexpected or other fees | TX | Explained | Yes |
| Sep 18, 2025 | Money transfers & apps | Unexpected or other fees | - | Explained | Yes |
| Apr 28, 2025 | Money transfers & apps | Unexpected or other fees | TX | Money back | Yes |
| Dec 16, 2024 | Money transfers & apps | Unexpected or other fees | MD | Explained | Yes |
| Jul 21, 2024 | Money transfers & apps | Unexpected or other fees | FL | Explained | Yes |
| May 15, 2024 | Money transfers & apps | Unexpected or other fees | FL | Explained | Yes |
| Dec 13, 2022 | Prepaid & gift cards | Unexpected or other fees | GA | Explained | Yes |
| Oct 14, 2021 | Money transfers & apps | Unexpected or other fees | TX | Fixed | Yes |
| Dec 21, 2020 | Prepaid & gift cards | Unexpected or other fees | CA | Explained | Yes |
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