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Money transfers & apps

Complaint 9021398 USAA

Explained
Company
USAA
Product
Money transfer, virtual currency, or money service · Foreign currency exchange
From
Florida 32162
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 15, 2024Complaint received
  2. May 15, 2024Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Jun 2, 2026Money transfers & appsUnexpected or other feesTXExplainedYes
Oct 28, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Sep 18, 2025Money transfers & appsUnexpected or other fees-ExplainedYes
Apr 28, 2025Money transfers & appsUnexpected or other feesTXMoney backYes
Dec 16, 2024Money transfers & appsUnexpected or other feesMDExplainedYes
Jul 21, 2024Money transfers & appsUnexpected or other feesFLExplainedYes
May 12, 2023Debt relief & credit repairUnexpected or other feesMDExplainedYes
Dec 13, 2022Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Oct 14, 2021Money transfers & appsUnexpected or other feesTXFixedYes
Dec 21, 2020Prepaid & gift cardsUnexpected or other feesCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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