Case file
Student loans
Complaint 6994999 Sallie Mae
Fixed- Product
- Student loan · Private student loan
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with non-monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint is the result of an isolated error
- May 18, 2023Complaint received
- Jun 21, 2023Sent to Sallie Mae (34 days later)
- AnsweredClosed with non-monetary relief
Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.
More Sallie Mae complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 23, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Aug 15, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | KY | Explained | Yes |
| Aug 1, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | MI | Explained | Yes |
| Aug 1, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jul 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Jul 11, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Jun 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Jun 20, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | DC | Explained | Yes |
| Jun 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | AZ | Explained | Yes |
| Jun 15, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | MO | Explained | Yes |
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