Case file
Student loans
Complaint 7122766 Sallie Mae
Explained- Product
- Student loan · Private student loan
- Detail
- Investigation took more than 30 days
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jun 15, 2023Complaint received
- Jun 15, 2023Sent to Sallie Mae
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Sallie Mae complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 23, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CA | Explained | Yes |
| Aug 15, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | KY | Explained | Yes |
| Aug 1, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | MI | Explained | Yes |
| Aug 1, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Jul 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | TX | Explained | Yes |
| Jul 11, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | NY | Explained | Yes |
| Jun 21, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Jun 20, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | DC | Explained | Yes |
| Jun 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | AZ | Explained | Yes |
| May 18, 2023 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | CO | Fixed | Yes |
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