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Mortgages

Complaint 7129682 Nexus Nova

Explained
Company
Nexus Nova
Product
Mortgage · VA mortgage
From
North Carolina 28270
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jun 16, 2023Complaint received
  2. Aug 16, 2023Sent to Nexus Nova (61 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nexus Nova complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Dec 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalCTExplainedYes
Jun 16, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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