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Complaint log

Nexus Nova complaint log

The newest complaints about Nexus Nova, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXIn progressYes
Oct 22, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Oct 17, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAIn progressYes
Oct 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Oct 14, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILIn progressYes
Oct 14, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAIn progressYes
Oct 12, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAExplainedYes
Oct 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Oct 1, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureILExplainedYes
Sep 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPAExplainedYes
Sep 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Sep 10, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Aug 19, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Aug 14, 2026MortgagesTrouble during payment processPayment processCOIn progressYes
Aug 12, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
Aug 11, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefAZExplainedYes
Aug 11, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Aug 6, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes
Aug 4, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Aug 2, 2026MortgagesTrouble during payment processPayment processUTExplainedYes
Aug 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jul 12, 2026MortgagesIncorrect information on your reportAccount information incorrectNCExplainedYes
Jul 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanWIExplainedYes
Jun 30, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Jun 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jun 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Jun 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Jun 14, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuWAExplainedYes
Jun 11, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Jun 3, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Jun 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 24, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceGAExplainedYes
May 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceOKExplainedYes
May 19, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
May 18, 2026MortgagesProblem with a company's investigation into an existing problemInvestigation took more than 30 daysSCExplainedYes
May 15, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceAZExplainedYes
Apr 17, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Apr 15, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Apr 8, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Mar 17, 2026MortgagesIncorrect information on your reportAccount status incorrectSCExplainedYes
Mar 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceLAExplainedYes
Mar 6, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Mar 5, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Mar 2, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMDExplainedYes
Feb 26, 2026MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Feb 7, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Feb 6, 2026MortgagesStruggling to pay mortgageForeclosureTXExplainedYes
Feb 6, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Jan 31, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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