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Mortgages

Complaint 7180259 USAA

Explained
Company
USAA
Product
Mortgage · FHA mortgage
From
Virginia 23435
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jun 28, 2023Complaint received
  2. Jun 28, 2023Sent to USAA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More USAA complaints about struggling to pay mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026MortgagesStruggling to pay mortgageForeclosureARFixedYes
Jul 8, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefMDExplainedYes
Nov 28, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 10, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Nov 6, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Oct 20, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 13, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Oct 8, 2025MortgagesStruggling to pay mortgageForeclosureCOExplainedYes
Jul 31, 2025MortgagesStruggling to pay mortgageForeclosureMAExplainedYes
Jul 22, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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