Case file
Prepaid & gift cards
Complaint 7247863 Wells Fargo
Explained- Product
- Credit card or prepaid card · General-purpose prepaid card
- Detail
- Trouble getting, activating, or registering a card
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 13, 2023Complaint received
- Jul 13, 2023Sent to Wells Fargo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 22, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | NJ | Explained | Yes |
| Jul 20, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | NJ | Explained | Yes |
| Jun 4, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | WA | Explained | Yes |
| Jan 20, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | OR | Explained | Yes |
| Oct 28, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | VA | Explained | Yes |
| May 23, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
| May 12, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | NY | Explained | Yes |
| Apr 16, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NC | Explained | Yes |
| Dec 12, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | CA | Explained | Yes |
| Apr 25, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NV | Explained | Yes |
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