Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Debt relief & credit repair

Complaint 7288426 Citibank

Explained
Company
Citibank
Product
Credit reporting, credit repair services, or other personal consumer reports · Credit repair services
From
New York 11103
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 24, 2023Complaint received
  2. Jul 24, 2023Sent to Citibank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Citibank?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Citibank's record

More Citibank complaints about problem with customer service

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Money transfers & appsProblem with customer serviceTNExplainedYes
Oct 24, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Oct 18, 2026Money transfers & appsProblem with customer serviceMDIn progressYes
Sep 23, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Sep 11, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Aug 26, 2026Money transfers & appsProblem with customer serviceGAExplainedYes
Aug 19, 2026Money transfers & appsProblem with customer serviceCAExplainedYes
Jul 27, 2026Debt relief & credit repairProblem with customer serviceAZFixedYes
Jul 11, 2026Money transfers & appsProblem with customer serviceORExplainedYes
Jun 18, 2026Money transfers & appsProblem with customer serviceTXExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience