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Crypto

Complaint 7298169 Cex.Io

Explained
Company
Cex.Io
Product
Money transfer, virtual currency, or money service · Virtual currency
From
Massachusetts 024XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 24, 2023Complaint received
  2. Sep 25, 2023Sent to Cex.Io (63 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cex.Io complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jun 4, 2025CryptoMoney was not available when promisedWAExplainedYes
Feb 5, 2025CryptoMoney was not available when promisedAZExplainedYes
Mar 27, 2023CryptoMoney was not available when promisedCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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