Case file
Credit cards
Complaint 7442785 Citibank
Explained- Product
- Credit card or prepaid card · Store credit card
- Detail
- Their investigation did not fix an error on your report
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 23, 2023Complaint received
- Aug 23, 2023Sent to Citibank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with a credit reporting company's investigation into an existing problem
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 22, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | GA | Fixed | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Explained | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | FL | Fixed | Yes |
| Aug 18, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TN | Fixed | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | GA | Explained | Yes |
| Aug 17, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | FL | Money back | Yes |
| Aug 16, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | TX | Explained | Yes |
| Aug 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | NC | Fixed | Yes |
| Aug 10, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | IL | Fixed | Yes |
| Aug 8, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | AZ | Explained | Yes |
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