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Case file

Mortgages

Complaint 7506521 Southstate Bank

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Investigation took more than 30 days
From
North Carolina 28211
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 6, 2023Complaint received
  2. Sep 6, 2023Sent to Southstate Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Southstate Bank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Feb 20, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Feb 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Jul 10, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportSCExplainedYes
Apr 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Mar 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Aug 12, 2024MortgagesProblem with a company's investigation into an existing problemInvestigation took more than 30 daysSCExplainedYes
Jul 22, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jul 22, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Apr 25, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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