Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Money transfers & apps

Complaint 7538841 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
Texas 75964
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 12, 2023Complaint received
  2. Sep 14, 2023Sent to Netspend (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Netspend?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Netspend's record

More Netspend complaints about unauthorized transactions or other transaction problem

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
May 7, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Mar 27, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Jan 31, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Dec 30, 2025Money transfers & appsUnauthorized transactions or other transaction problemLAExplainedYes
Dec 22, 2025Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Dec 16, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Dec 8, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes
Nov 29, 2025Money transfers & appsUnauthorized transactions or other transaction problemMDExplainedYes
Oct 23, 2025Money transfers & appsUnauthorized transactions or other transaction problemILExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience