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Prepaid & gift cards

Complaint 7547113 PLS Group

Explained
Company
PLS Group
Product
Prepaid card · General-purpose prepaid card
Detail
Problem adding money
From
New York 10459
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 14, 2023Complaint received
  2. Sep 14, 2023Sent to PLS Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PLS Group complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2023Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardOHExplainedYes
Jun 4, 2021Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a bill-ExplainedYes
Feb 19, 2021Prepaid & gift cardsTrouble using the cardTrouble getting information about the card-ExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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