Case file
Mortgages
Complaint 7741171 HomeTown Lenders
Explained- Product
- Mortgage · FHA mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Oct 23, 2023Complaint received
- Oct 23, 2023Sent to HomeTown Lenders
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More HomeTown Lenders complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2024 | Mortgages | Trouble during payment processPayment process | AZ | No timely reply | No |
| Jul 1, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TN | No timely reply | No |
| Nov 21, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Nov 16, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | FL | Explained | No |
| Nov 15, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | No |
| Nov 15, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MN | Explained | No |
| Nov 9, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Money back | Yes |
| Nov 2, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Oct 4, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AK | Explained | Yes |
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