Case file
Mortgages
Complaint 7825015 HomeTown Lenders
Money back- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Servicemember
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint represents an opportunity for improvement to better serve consumers
- Nov 9, 2023Complaint received
- Nov 17, 2023Sent to HomeTown Lenders (8 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More HomeTown Lenders complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 13, 2024 | Mortgages | Trouble during payment processPayment process | AZ | No timely reply | No |
| Jul 1, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TN | No timely reply | No |
| Nov 21, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Nov 16, 2023 | Mortgages | Trouble during payment processLoan sold or transferred to another company | FL | Explained | No |
| Nov 15, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | IL | Explained | No |
| Nov 15, 2023 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MN | Explained | No |
| Nov 2, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Oct 23, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TN | Explained | Yes |
| Oct 4, 2023 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AK | Explained | Yes |
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