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Prepaid & gift cards

Complaint 7753857 Regions Bank

Fixed
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Arkansas 72401
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 26, 2023Complaint received
  2. Oct 26, 2023Sent to Regions Bank
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Regions Bank complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 10, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentTNExplainedYes
Feb 24, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentWAExplainedYes
Jan 20, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardTNMoney backYes
Sep 13, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNCExplainedYes
Oct 8, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardARExplainedYes
Aug 14, 2023Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentKYFixedYes
Jul 17, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardLAMoney backYes
Jan 10, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardIDExplainedYes
Nov 26, 2022Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentCAExplainedYes
Sep 8, 2022Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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