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Case file

Bank accounts

Complaint 795860 Rocket Mortgage

Explained
Product
Bank account or service · Other bank product/service
From
Delaware 19977
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 7, 2014Complaint received
  2. Apr 9, 2014Sent to Rocket Mortgage (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rocket Mortgage complaints about account opening, closing, or management

ReceivedAboutIssueStateAnswerOn time
Apr 26, 2015Bank accountsAccount opening, closing, or managementMIExplainedYes
Dec 30, 2013Bank accountsAccount opening, closing, or managementCAExplainedYes
Nov 4, 2013Bank accountsAccount opening, closing, or managementGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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