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Debt relief & credit repair

Complaint 7978605 MOHELA

Explained
Company
MOHELA
Product
Debt or credit management · Student loan debt relief
From
California 93711
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 10, 2023Complaint received
  2. Jan 30, 2024Sent to MOHELA (51 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MOHELA complaints about didn't provide services promised

ReceivedAboutIssueStateAnswerOn time
Oct 9, 2026Debt relief & credit repairDidn't provide services promisedILIn progressYes
Jul 22, 2026Debt relief & credit repairDidn't provide services promisedTXNo timely replyNo
May 5, 2025Debt relief & credit repairDidn't provide services promisedDCExplainedNo
Oct 18, 2024Debt relief & credit repairDidn't provide services promisedTXExplainedYes
Sep 13, 2024Debt relief & credit repairDidn't provide services promisedCOExplainedYes
Jul 12, 2024Debt relief & credit repairDidn't provide services promisedPAExplainedYes
Nov 16, 2023Debt relief & credit repairDidn't provide services promisedWVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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