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Payday & personal loans

Complaint 8021160 Nelnet

Explained
Company
Nelnet
Product
Payday loan, title loan, personal loan, or advance loan · Personal line of credit
From
Illinois 60487
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 18, 2023Complaint received
  2. Dec 18, 2023Sent to Nelnet
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nelnet complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Jun 7, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Jun 16, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Feb 4, 2025Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Jul 1, 2021Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Jun 14, 2021Payday & personal loansProblem with the payoff process at the end of the loanVTExplainedYes
Apr 8, 2021Payday & personal loansProblem with the payoff process at the end of the loanILExplainedYes
Oct 31, 2019Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Jun 5, 2018Payday & personal loansProblem with the payoff process at the end of the loanMTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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