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Debt collection

Complaint 8095811 Merchants' Credit Guide

Explained
Product
Debt collection · Private student loan debt
Detail
You told them to stop contacting you, but they keep trying
From
Illinois 604XX
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Jan 3, 2024Complaint received
  2. Jan 3, 2024Sent to Merchants' Credit Guide
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Merchants' Credit Guide complaints about electronic communications

ReceivedAboutIssueStateAnswerOn time
Nov 21, 2025Debt collectionElectronic communicationsFrequent or repeated messagesILExplainedYes
Feb 21, 2025Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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