Complaint log
Merchants' Credit Guide complaint log
The newest complaints about Merchants' Credit Guide, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 28, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Oct 12, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Fixed |
| Aug 8, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Aug 7, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Aug 3, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 22, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jun 15, 2026 | Payday & personal loans | Unexpected fees | Fixed |
| Jun 8, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 26, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| May 25, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| May 11, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Apr 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Mar 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Jan 21, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Fixed |
| Jan 20, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jan 13, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 15, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 11, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 21, 2025 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
| Nov 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 9, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 29, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Sep 23, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 21, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 1, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jul 30, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jun 10, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 15, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 23, 2025 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Apr 1, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Fixed |
| Apr 1, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 26, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 10, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 27, 2025 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 21, 2025 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 17, 2025 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Feb 13, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Feb 10, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 4, 2025 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Jan 20, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works