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Case file

Credit reporting

Complaint 8138960 Cathay Bank

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Was not notified of investigation status or results
From
Washington 98074
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 10, 2024Complaint received
  2. Jan 10, 2024Sent to Cathay Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cathay Bank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Aug 2, 2024Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes

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