Complaint 8214242 CarMax

Explained

Company: CarMax
Product: Credit reporting or other personal consumer reports · Other personal consumer report
Issue: Problem with a company's investigation into an existing issue
Detail: Was not notified of investigation status or results
From: Florida 33837
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 25, 2024Complaint received
Jan 25, 2024Sent to CarMax
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More CarMax complaints about problem with a company's investigation into an existing issue

Received	About	Issue	State	Answer	On time
Oct 11, 2026	Credit reporting	Problem with a company's investigation into an existing issueInvestigation took more than 30 days	SC	Explained	Yes
Feb 28, 2026	Credit reporting	Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works