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Case file

Mortgages

Complaint 8231254 Bay Equity

Explained
Company
Bay Equity
Product
Mortgage · Conventional home mortgage
Detail
Delays in the application process
From
Kentucky 40299
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jan 26, 2024Complaint received
  2. Jan 26, 2024Sent to Bay Equity
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bay Equity complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Mar 8, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosuresVAExplainedYes
Jun 22, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageFLExplainedYes
May 3, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Apr 20, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Nov 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageGAMoney backYes
Aug 13, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 12, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNMExplainedYes
Apr 19, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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