Case file
Bank accounts
Complaint 8232624 Renasant
Explained- Product
- Checking or savings account · Checking account
- Detail
- Problem using a debit or ATM card
- Filed by
- Phone · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jan 26, 2024Complaint received
- Jan 29, 2024Sent to Renasant (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Renasant complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 31, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | MS | Explained | Yes |
| Sep 28, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | AL | In progress | Yes |
| Sep 16, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | AL | In progress | Yes |
| Sep 16, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | GA | In progress | Yes |
| Aug 26, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | MS | Explained | Yes |
| Aug 18, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | MS | Explained | Yes |
| Jul 17, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TN | Explained | Yes |
| Jun 29, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | GA | Explained | Yes |
| May 26, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | GA | Explained | Yes |
| May 1, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | MS | Explained | Yes |
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