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Case file

Mortgages

Complaint 8294667 TFS Financial

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Their investigation did not fix an error on your report
From
Colorado 80112
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 6, 2024Complaint received
  2. Feb 6, 2024Sent to TFS Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More TFS Financial complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Aug 31, 2026MortgagesProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneOHExplainedYes
Mar 26, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeCAExplainedYes
Mar 7, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jan 5, 2024Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOHExplainedYes
Dec 21, 2023Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeOHExplainedYes
Sep 19, 2023MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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