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Mortgages

Complaint 8303088 Onetrust Home Loans

Explained
Product
Mortgage · VA mortgage
Detail
Closing disclosure or other related disclosures
From
Georgia 30294
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Feb 7, 2024Complaint received
  2. Mar 8, 2024Sent to Onetrust Home Loans (30 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Onetrust Home Loans complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Sep 22, 2026MortgagesClosing on a mortgageFees or costs after closingSCExplainedYes
Aug 6, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingCTExplainedYes
Apr 2, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Feb 3, 2026MortgagesClosing on a mortgageDelays with the closing processOHExplainedYes
Sep 22, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Jun 24, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingNCExplainedYes
May 19, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Dec 16, 2023MortgagesClosing on a mortgageDelays with the closing processTNExplainedYes
Oct 21, 2023MortgagesClosing on a mortgageChanges in loan terms during or after closingOHExplainedYes
May 16, 2023MortgagesClosing on a mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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