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Case file

Mortgages

Complaint 8402023 First American Financial

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Paying off the loan
From
California 95123
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 22, 2024Complaint received
  2. Feb 22, 2024Sent to First American Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First American Financial complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Aug 27, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Apr 4, 2025MortgagesTrouble during payment processLoan sold or transferred to another companyCAExplainedYes
Jan 22, 2025MortgagesTrouble during payment processLien releaseVAExplainedYes
Aug 13, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLMoney backYes
Jul 20, 2024MortgagesTrouble during payment processPayment processNYExplainedYes
Feb 4, 2024MortgagesTrouble during payment processLien releaseTXExplainedYes
Jan 17, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanILExplainedYes
Apr 24, 2022MortgagesTrouble during payment processCAExplainedYes
Feb 7, 2022MortgagesTrouble during payment processOHExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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