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Case file

Student loans

Complaint 8404435 Rhode Island Student Loan Authority

Explained
Product
Student loan · Private student loan
Detail
Problem with customer service
From
Pennsylvania 19446
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Feb 23, 2024Complaint received
  2. Feb 28, 2024Sent to Rhode Island Student Loan Authority (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Rhode Island Student Loan Authority complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Jul 23, 2025Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jun 13, 2022Student loansDealing with your lender or servicerTrouble with how payments are being handledIAExplainedYes
Apr 8, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledRIExplainedYes
Mar 19, 2020Student loansDealing with your lender or servicerProblem with customer serviceMEExplainedYes
Oct 2, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Jan 25, 2019Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNYExplainedYes
Jul 20, 2017Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMDExplainedYes

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