Complaint log
Rhode Island Student Loan Authority complaint log
The newest complaints about Rhode Island Student Loan Authority, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 18, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 23, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Aug 17, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 13, 2022 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 14, 2021 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Fixed |
| Apr 8, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 19, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 29, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 2, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 24, 2019 | Student loans | Getting a loanDenied loan | Explained |
| Mar 8, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Jan 25, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Dec 12, 2018 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 5, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 20, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Mar 31, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 21, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Oct 31, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jul 29, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Jul 1, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jan 2, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Sep 28, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Money back |
| Sep 2, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 15, 2015 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Jul 6, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Feb 26, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 1, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Nov 14, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Sep 11, 2014 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 29, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Jul 9, 2014 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Mar 28, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jan 24, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 4, 2013 | Student loans | Repaying your loan | Explained |
| Dec 3, 2013 | Student loans | Problems when you are unable to pay | Fixed |
| Oct 3, 2013 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jul 19, 2013 | Student loans | Repaying your loan | Explained |
| Jul 8, 2013 | Student loans | Repaying your loan | Explained |
| Jan 28, 2013 | Student loans | Repaying your loan | Explained |
| Jan 26, 2013 | Student loans | Repaying your loan | Explained |
| Aug 27, 2012 | Student loans | Repaying your loan | Explained |
| Jun 15, 2012 | Student loans | Problems when you are unable to pay | Explained |
| Jun 9, 2012 | Student loans | Repaying your loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works