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Mortgages

Complaint 8475489 Western Alliance Bancorporation

Explained
Product
Mortgage · Conventional home mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Virginia 20147
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 5, 2024Complaint received
  2. Mar 7, 2024Sent to Western Alliance Bancorporation (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Western Alliance Bancorporation complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNMoney backYes
Mar 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAFixedYes
Dec 24, 2025MortgagesTrouble during payment processPaying off the loanNJExplainedYes
Nov 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNJFixedYes
May 19, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Feb 2, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Dec 12, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAFixedYes
Jul 17, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Mar 28, 2024MortgagesTrouble during payment processPayment processVAFixedYes
Mar 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanHIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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