Bank · complaint record
Western Alliance Bancorporation complaints
Consumers have filed 118 complaints about Western Alliance Bancorporation since 2015, 22 of them in the last 12 months (+5% on the year before). It answered 100% on time and closed 48% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 118
- Last 12 months
- 22
- Answered on time
- 100%
- Closed with relief
- 48%
- Last 30 days
- 1
- Rank
- #110 of 188
Since October 2015
+5% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 24, 2026
Most complained-about banks & credit unions
Western Alliance Bancorporation complaints by month
The busiest month was March 2024 (9 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Western Alliance Bancorporation answered all time
- Closed with monetary relief75.9%
- Closed with non-monetary relief1916.1%
- Closed with explanation9177.1%
- In progress10.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Western Alliance Bancorporation complaints are about
Top Western Alliance Bancorporation problems
Inside "Managing an account"
- Deposits and withdrawals 11
- Banking errors 5
- Funds not handled or disbursed as instructed 4
- Problem accessing account 3
- Problem making or receiving payments 2
- Cashing a check 2
Where Western Alliance Bancorporation complaints come from
Most complaints: California (36), Florida (12), Nevada (10), Virginia (7), Georgia (6).
Western Alliance Bancorporation compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Western Alliance BancorporationBank accounts | - | 22 | - |
Compare side by side: Western Alliance Bancorporation vs Bancfirst · Western Alliance Bancorporation vs Banner · Western Alliance Bancorporation vs Customers Bancorp · Western Alliance Bancorporation vs RBC Bank
What people say about Western Alliance Bancorporation
All experiencesNo experiences with Western Alliance Bancorporation yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Western Alliance Bancorporation complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 24, 2026 | Bank accounts | Closing an accountCompany closed your account | In progress |
| Sep 19, 2026 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Sep 11, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 19, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Jul 21, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Fixed |
| Jun 8, 2026 | Bank accounts | Closing an accountCan't close your account | Fixed |
| May 21, 2026 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Apr 23, 2026 | Bank accounts | Managing an accountProblem accessing account | Fixed |
| Apr 7, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Money back |
| Mar 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Feb 3, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Fixed |
Questions about Western Alliance Bancorporation
How many complaints does Western Alliance Bancorporation have?
Western Alliance Bancorporation has 118 complaints on record since October 2015, including 22 in the last 12 months and 1 in the last 30 days. That makes it number 1,027 of every company by complaints this year.
Does Western Alliance Bancorporation respond to complaints?
Yes. Western Alliance Bancorporation answered 100% of its complaints on time (within 15 days) and closed 48% with relief - money back or a fix; 9.5% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Western Alliance Bancorporation?
The most common problems are managing an account (29), closing an account (9), trouble during payment process (20).
Is Western Alliance Bancorporation legit?
Western Alliance Bancorporation is a real company with a public complaint record: consumers have complained about it 118 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Western Alliance Bancorporation legit? for the signals, red flags and how to protect yourself.
Are complaints about Western Alliance Bancorporation going up or down?
Roughly level. There were 22 complaints in the last 12 months against 21 in the 12 before (+5%). See every month.
How do I file a complaint against Western Alliance Bancorporation?
Complain to Western Alliance Bancorporation in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Western Alliance Bancorporation complaints come from?
Most come from California (36), Florida (12), Nevada (10). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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