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Case file

Mortgages

Complaint 8648261 Western Alliance Bancorporation

Fixed
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Virginia 20147
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Mar 28, 2024Complaint received
  2. Mar 28, 2024Sent to Western Alliance Bancorporation
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Western Alliance Bancorporation complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Apr 7, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceTNMoney backYes
Mar 30, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAFixedYes
Dec 24, 2025MortgagesTrouble during payment processPaying off the loanNJExplainedYes
Nov 5, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceNJFixedYes
May 19, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Feb 2, 2025MortgagesTrouble during payment processPayment processTXExplainedYes
Dec 12, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceCAFixedYes
Jul 17, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Mar 11, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanHIExplainedYes
Mar 5, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanVAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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