Complaint 8618835 PenFed Credit Union

Explained

Company: PenFed Credit Union
Product: Credit reporting or other personal consumer reports · Credit reporting
Issue: Problem with fraud alerts or security freezes
From: Texas 793XX
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Mar 24, 2024Complaint received
Mar 24, 2024Sent to PenFed Credit Union
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about problem with fraud alerts or security freezes

Received	About	Issue	State	Answer	On time
Oct 25, 2026	Credit reporting	Problem with fraud alerts or security freezes	PR	Explained	Yes
Nov 18, 2025	Auto loans & leases	Problem with fraud alerts or security freezes	TX	Explained	Yes
Sep 3, 2025	Credit reporting	Problem with fraud alerts or security freezes	TX	Explained	Yes
Mar 2, 2024	Credit reporting	Problem with fraud alerts or security freezes	OR	Explained	Yes
Mar 16, 2023	Credit reporting	Problem with fraud alerts or security freezes	MA	Explained	Yes
Aug 12, 2021	Mortgages	Problem with fraud alerts or security freezes	MA	Explained	Yes
Jun 25, 2021	Credit reporting	Problem with fraud alerts or security freezes	NV	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works