Complaint 8709156 RoundPoint Mortgage Servicing

Explained

Company: RoundPoint Mortgage Servicing
Product: Debt collection · Mortgage debt
Issue: False statements or representation
Detail: Attempted to collect wrong amount
From: Tennessee 37804
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 5, 2024Complaint received
Apr 5, 2024Sent to RoundPoint Mortgage Servicing
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More RoundPoint Mortgage Servicing complaints about false statements or representation

Received	About	Issue	State	Answer	On time
Apr 24, 2025	Debt collection	False statements or representationImpersonated attorney, law enforcement, or government official	TX	Explained	Yes
Jun 8, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works